True, for this, so form is still applied by a “manual” Regime in Which Employees Responsight for comunications in social networks are English on, and only the They Manually Find the Consumer in Their Information Databases. But Technologies have Alread Been Developed that Allow Integrated Customers in Social Networks and Mobile Applications No Worse than Call Centers Or When Requests Made By E-E-Mail. So Issue of Time is How these Technologies Will Become as the Same Internet Banking.